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How It Works
Frequently Asked Questions
Moving’s hard enough without dealing with unexpected costs, delays, and mishaps. Check out our FAQs for upfront answers to your most commonly-asked questions!
Moving Schedule
We recommend scheduling your move one month in advance. On average, we need at least 7-14 business days to schedule a move. During peak seasons, you’ll need to schedule more than 14 days in advance to secure your preferred date.
Each move is unique and the timing will depend on what is included in your service package. You can expect the process to take anywhere from 5-10 days. Factors that may impact the timeline include things like load size, delivery window, and whether it’s a local, intra, or interstate move.
Process & Procedures
Our team conducts a virtual or in-person home survey to deliver the service details and final pricing.
Here are some price factors that may impact the final price:
- Third-party services
- Size of home
- Miles being traveled
- Short-term storage services
Each move is evaluated individually and priced based on the needs of the move. Only local moves are priced hourly. Reach out to your local branch for detailed hourly rates.
We give you a delivery window to help set the most accurate, reasonable expectations. The delivery window is created based on the weight of the shipment and how many miles it’s being delivered.
Here are some factors that may impact the delivery window:
- An extra day for weekends and holidays
- Inclement weather
- Driver getting sick, truck breaking down, etc.
These issues are very far and few between. We work our hardest to make sure your belongings are delivered on time. If anything delays the delivery window, the Coordinator will keep you updated.
We never deliver the same day as closing on a new house to avoid this problem as much as possible. This is because many unexpected factors can delay the closing. Scobey does offer temporary storage if you need a safe space to store your belongings until closing.